Mark Concha

I connect the systems a business already runs on, then let them run themselves.

AI automation and business-systems integration. This map is the platform I designed, built and ran for a US commercial contractor: 12 production services joining 15+ platforms into one network. Every station is something I shipped. Pick one.

Bohol, Philippines  /  Remote, US business hours  /  Open to new roles

    Eight stops worth getting off at

    The tools that changed how the business runs: the problem each one solved, what I built, and what's different now.

    AI makes the decisions. Code does the work.

    Every build follows one rule, the WAT pattern: Workflows say what should happen, an Agent makes the judgment calls, and Tools (plain, tested scripts) do the execution. That's because errors multiply. Try it.

    A deterministic tool step is counted at 99.9%.

    AI does every step59%
    AI decides once, tools execute90%

    1. WorkflowA plain-language SOP: the objective, the inputs, which tools to use, and the edge cases.
    2. AgentReads the workflow, makes the judgment calls, sequences the tools and recovers when one fails.
    3. ToolA small, tested Python script that does one job against one API, the same way every time.

    Side tracks

    Smaller builds that don't run on the main network.

    How I got here

    From answering the support queue to designing the systems behind it.

      What I work with

      Next stop: your systems.

      If your team copies data between tools, waits on reports someone assembles by hand, or has automations nobody trusts, let's talk.

      Email me